Frequently asked
questions
Our cremation process
Your loved one in our care
Why are you asking me about the weight of my loved one?
Requesting our services is very easy and takes less than five minutes online. All you need are a few key pieces of information. If your loved one is under hospice care, passed away in a hospital, or law enforcement is on scene, we recommend having them contact us directly to ensure their information matches ours.
What information do I need to request your services?
How do I request your services?
How long does the cremation process take? And for families to receive the cremated remains?
What is direct cremation?
Our cremation process
Your loved one in our care
Do you take payment plans or work with county assistance programs?
What will happen when your staff leaves?
What kind of information will your staff ask for?
Will your staff arrive in a hearse?
Who will be arriving to bring my loved one into your care?
How long before my loved one needs to be taken into your care?
What should I do when my loved one passes away?
Is embalming required?
